AI Customer Service Engineer (Freelance, Hybrid - NL)
Earn €3.200–€4.800/month as an AI Customer Service Engineer!
Work hybrid with flexible hours while shaping AI tools that power customer service in a fast-growing e-commerce company.
Why Us?
• High-performance team with freedom and responsibility.
• Culture of positivity, collaboration, and transparency.
• Continuous improvement and learning opportunities.
Why This Role?
You’ll lead the development and maintenance of AI systems that automate customer service workflows, support team leads, and improve operational efficiency.
Why Now?
We’re expanding rapidly — this is your chance to take ownership of AI-driven operations and make an immediate, measurable impact.
Who We’re Looking For
• Technical skills in AI and Python
• Practical experience in maintaining AI systems in operational contexts
• Analytical and structured, able to automate processes and solve problems
• Able to collaborate with team leads to align technology and operations
• Based in the Netherlands
Success Drivers in the First 90 Days
• Optimize AI workflows, reduce errors, and implement measurable improvements in customer experience and efficiency.
Couple of Notes About the Role
Role Type: Fixed-Term Employment (Netherlands-based)
Work Model: Hybrid, at least 1x/week in office, rest remote
Time Tracking: Hubstaff
Compensation: From €3.200–€4.800/month - negotiable — plus performance bonuses
Ready to make an immediate impact? Apply now and show us how your skills can elevate our customer experience.
- Department
- Customer Service
- Locations
- GTEcom Headquarters
- Remote status
- Hybrid
About GT Ecom BV
GT Ecom BV is a global direct-to-consumer company founded in 2018 and headquartered in The Netherlands. With 160+ remote e-commerce professionals worldwide, we operate 50+ online stores, aiming for $500M in revenue by 2026. We blend local brand experiences with global logistics—powered by a culture of freedom, excellence, and high performance.